Gatwick: delay compensation on European holiday routes

Gatwick is a short-haul airport, and for many of its routes the only question is which side of 1,500 km the destination lies.

What happened?
Cancellation, rerouting, Canada: more details
Accepted a replacement flight?
Canadian airline size (APPR)

Your compensation · LGW · London → FAO · Faro

£350

per passenger, no deduction · owed

  • UK261 (UK law)£350 · owed

    Three hours or more late at the final destination: full compensation (CJEU, Sturgeon).

Great-circle distance
1,688 km
Distance band
1,500 to 3,500 km
Court time limit, England and Wales
23 October 2032
Court time limit, Scotland
23 October 2031

How this is worked out

Write the claim letter to the airline

Prepared by Radif Partners · Method · law as of October 22, 2026 · 4,008 airports (OurAirports)

From Gatwick, most flights go to Spain, Portugal, Italy, Greece and France, operated mainly by UK low-cost and leisure airlines. UK261 covers every departure: an arrival three hours or more late pays £220 per passenger up to 1,500 km and £350 from 1,500 to 3,500 km. Several popular destinations sit close to the line. Palma and Alicante are just under, Lisbon, Málaga and Faro just over, so the same delay is worth £130 more to the Algarve than to Mallorca. On the way home, a flight from Faro or Málaga to Gatwick is covered by EU261 because it leaves the EU, whatever the airline, with €250 or €400, and by UK261 as well when a UK or EU airline operates it. You claim once, under the regime that pays more. Days of air traffic control restrictions, such as the UK network failure of 28 August 2023, are extraordinary circumstances: rebooking and care, no compensation.

Ten destinations either side of 1,500 km

Arrival delay of 3 h 20, cause within the airline’s control, UK airline
DestinationDistanceUK261 from GatwickEU261 back to Gatwick
Nice-Côte d'Azur Airport (NCE)1,001 km£220€250
Josep Tarradellas Barcelona-El Prat Airport (BCN)1,109 km£220€250
Adolfo Suárez Madrid–Barajas Airport (MAD)1,213 km£220€250
Palma de Mallorca Airport (PMI)1,309 km£220€250
Alicante-Elche Miguel Hernández Airport (ALC)1,431 km£220€250
Lisbon Humberto Delgado Airport (LIS)1,542 km£350€400
Málaga-Costa del Sol Airport (AGP)1,645 km£350€400
Faro - Gago Coutinho International Airport (FAO)1,688 km£350€400
Athens Eleftherios Venizelos International Airport (ATH)2,393 km£350€400
Tenerife Sur Airport (TFS)2,913 km£350€400

The line falls between Alicante, 1,431 km, and Lisbon, 1,542 km. On the return leg the euro amounts of the EU regulation follow the same bands, so Faro to Gatwick pays €400. Tenerife, almost 3,000 km away, stays in the middle band under both regimes.

Gatwick: distance and amount

EU261 today (1,500 to 3,500 km)

€400

UK261£350
Long haul, 3 to 4 h late–
Open the full calculator with the claim letter →

Air traffic control days

Gatwick has one main runway, and its summer schedule leaves little slack. When air traffic control limits flows, the first delays roll on through the day. Under UK261 such a restriction is an extraordinary circumstance for the flight it directly affects. For later flights, the airline has to show that the delay still followed from the restriction and that it took reasonable measures, such as a spare aircraft or crew. The CAA’s guidance sets out what it must provide meanwhile: food and drink, and a hotel when the wait runs overnight.

From Gatwick: pick a destination

UK261

£220

Distance1,309 km
Open the full calculator with the claim letter →

Cancelled holidays

If the airline cancels a few days before departure and moves you to a flight the next day, compensation is owed unless the new times are within the limits in the CAA’s cancellation guidance. A package booked with a tour operator adds rights against the operator, but the fixed amount is still claimed from the airline. Refusals go to the airline’s ADR body after eight weeks; the steps are on the UK261 page.

Common questions

Gatwick to Faro arrived three hours late. How much?

The great-circle distance is about 1,690 km, over 1,500, so UK261 gives £350 per passenger if the cause was within the airline’s control. On the way back, Faro to Gatwick, EU261 also applies and gives €400. You can claim either amount for a given flight, not both.

Are air traffic control delays ever compensated?

Not when the restriction comes from air traffic control itself, such as a capacity limit or a system failure, because it is outside the airline’s control. If the airline blames air traffic control but the slot was lost because the aircraft or crew was late, the original cause counts. Ask the airline for the reason and the slot time in writing.

My Gatwick flight was cancelled five days before. Is money owed?

Yes, unless the airline offered a replacement that left no more than one hour earlier and arrived less than two hours later than planned. With less than 14 days of notice, the cancellation pays like a delay under UK261: £220 or £350 on European routes, depending on distance, plus a refund or rebooking.

Is the amount per booking or per passenger?

Per passenger, including children with their own seat. A family of four delayed more than three hours on a Gatwick to Lisbon flight can claim four times £350. Passengers travelling free of charge, such as some infants on a parent’s lap, are excluded by Article 3(3).

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Official sources for this page

Prepared by

Independent publisher of air passenger rights calculators under EU261, UK261 and Canada's Air Passenger Protection Regulations

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Law as of 2026, checked against the official texts on